Professional Experience
Cykel Vélomakers OCTOBER 2014 –
Function: Owner
Cykel Vélomakers is a young and dynamic bike shop in Kallo, Belgium. With a different approach we want to distinguish ourselves with the total bike shop experience. Open workshop and communication, coffee corner, workspace and wifi for commuting cyclists. Excellent mechanical and customer service, high quality bikes and gear is what we aim for.
OASIS Consultants N.V. OCTOBER 2012 – NOVEMBER 2013
Function: Business Analyst/Pre-sales Consultant
Focus on capturing the business requirements for potential customers and solution implementations. SAP solution demo preparation in cooperation with the business architect and the sales team.
GET SECURITY JUNE 2013 – SEPTEMBER 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at GET time and security, a service provider in time and personnel registration solutions.
Stefan analysed the business needs in order to prepare a demonstration of the SAP Customer Service module according to the customer requirements.
MIK PUR NATUR APRIL 2013 – SEPTEMBER 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at MIK, a manufacturer of dairy products, he analysed the business needs in order to prepare a demonstration of the SAP dairy solution.
FAÇOZINC DECEMBER 2012 – JUNE 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at Façozinc, a trader and distributor of construction materials. Efforts include tailored demo sessions based on SAP Best Practices.
Stefan analysed the business needs and demoed a possible point of sales solution specific to this customer.
TELEVIC DECEMBER 2012 – MARCH 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at Televic, a discrete manufacturer. Televic develops, manufactures and installs top end high-tech communication systems for specific niche markets such as trains.
Stefan analysed the functional and technical requirements and mapped these with SAP Best Practices scenarios.
P&V ELEKTROTECHNIEK OCTOBER 2012 – DECEMBER 2012
Function: Business Analyst/Pre-sales Consultant
Stefan played a crucial role in the delivery of a series of proof-of-concept sessions for an SAP solution for P&V, a manufacturer of high tech equipment.
The proof-of-concept by Stefan focused on advanced logistics, master data and integration.
ORDINA BELGIUM NV JANUARY 2012 – OKTOBER 2012
Function: Practice Manager SAP SMB
Leading a team of 18 technical and functional consultants the focus was on streamlining the business handling for the daily operations within the SAP SMB team. Focusing on very customer specific projects there was a need to develop specific tools in the form of standard documents and procedures to enable the group to work as efficiently as possible.
Also, in cooperation with the business unit manager, yearly employee evaluations were handled and, based on these evaluations; decisions were taken concerning salary, personal development and path forward for the employees.
DISTRIPAINTS-NOVELTA MAY 2011 - JANUARY 2012
Function: Project Manager, SAP Consultant
Distripaints-Novelta is a wholesale specialist in paints and painting accessories. In order to be compliant with technical tax matters and for future developments the customer decided to move to a central ERP, SAP, to manage their day-to-day business.
The implementation included five companies of which one was split over five different plants.
The project included inter and intra company transactions, sales, warehouse and inventory management, warehouse scanning, finance and controlling and purchasing.
ORDINA BELGIUM N.V. JULY 2009 – OCTOBER 2012
Function: Service Desk Coördinator
Ordina Service Level Agreement customers have a system to their availability to log there service agreement covered issues.
These issues are gathered within this system and need to be distributed to the different operators based on the functional and/or technical nature of the issue.
The issues need to be managed on a daily in order to be able communicate correctly to the customer or operator for further processing and finishing.
The main task was to manage the issue list and to coordinate the issue handling process within this area of the Ordina service desk.
After the initial logging of the issues a daily follow up was carried out in order to make sure the issues received the correct processing status and that the following steps were being taken. Internal reporting was delivered based on the support system data.
DUCATT (EMGO) JANUARY 2011 – MAY 2011
Function: SAP Consultant
Capricorn Venture Partners and Belgian investor LRM agreed to provide €20 million in funding to Belgian solar start-up Ducatt, a business set up by managers of EMGO, a joint venture between Philips Lighting and OSRAM. A new company had to be created out of an existing organisation. It needed its own stand-alone ERP system in order to start up.
In a first phase the system was a carved out copy of the existing comprehensive system with only the data and processes relevant for the new company.
A basic MES to SAP interface was built to support the on-going cooperation between the new and the existing company.
PM or Plant Maintenance support was the main role within this project, advising in maintenance processing, preventive maintenance and inventory management. As the plant maintenance module was extensively used in the legacy company all of that functionality needed to be available in the new company too.
As there was a need to gather all of the preventive maintenance historical data a large amount of table maintenance had to be executed to make sure all maintenance planning was kept in the correct time frames.
TESSENDERLO CHEMIE OCTOBER 2010 – DECEMBER 2010
Function: SAP Consultant
Due to several on-going implementations resulting from previous acquisitions, Tessenderlo Chemie needed extra support to fulfil PM and MM help-desk tasks. The SAP help desk functions as the global support centre for the company's different businesses, branches and plants.
These different activities were organised in several SAP systems due to the diversity of the different Tessenderlo Chemie businesses.
Support was delivered using Tessenderlo Chemie’s help-desk tool and in Dutch, French and English.
DESCO N.V. SEPTEMBER 2010 – OCTOBER 2010
Function: SAP Consultant
Desco NV is a wholesale company in sanitary equipment.
The Desco SAP system was upgraded to ECC6.0 and Unicode converted. Desco has been running SAP for the past 8 years; their 4.6C version is updated to 4.6C hot pack 53 since May 2010, this in preparation for the Unicode conversion and the system upgrade. The system is running on new, Windows based, infrastructure since the hot-pack update.
Stefan acted as the functional support for the business modules used by Desco during the upgrade.
ORDINA BELGIUM N.V. FEBRUARY 2009 – OCTOBER 2010
Function: Pre-sales consultant
In the context of several sales trajectories for a large amount of different industries, ranging from the chemical, pharmaceutical and wood processing industries over the professional services and utilities to the engineering, discrete manufacturing and packaging industries, pre-sales demonstrations needed to be set up in order to reflect the best match to the customer specific industry. This was accomplished in dedicated teams.
In these trajectories the customer specific requirements were studied and translated to the development system environment for testing and demoing the proposed solution
For the demonstrations the presentations were prepared to reflect the system configurations in order to give the customer an as clear as possible impression of system capabilities and functions to match their business
Most of these trajectories were based on the Ordina S@fe solution suite of preconfigured business processes and flexibly adapted to the customers’ needs.
DESCO N.V. APRIL 2010 – MAY 2010
Function: SAP Consultant
Desco had been running SAP for the past 8 years; the current version was 4.6C. Both the system and the infrastructure had the need to be upgraded in order to remain competitive for the future.
The system needed to be moved from the old AS400 based infrastructure to a new Windows based infrastructure and the system would be upgraded to 4.6C hot pack 53 as a preparation for Unicode conversion in a second phase.
The main tasks for the customer existed in testing of all the existing Desco Material Management business scenarios on their functionality in the upgraded environment and the resolution of any functional issues.
From a technical perspective the SPAU (repository objects) list was handled for the Materials Management related objects.
Guidance of the Desco key-users in their functional testing of the business scenarios and advising these key-users in possible future enhancements was also part of the tasks.
AVR MACHINERY JUNE 2009 – JANUARY 2010
Function: SAP Consultant
AVR is a manufacturer of machinery and equipment for the agricultural industry.
AVR Machinery had the need for a centralised and company wide information system in order to track their day-to-day business activities. A solution was needed to handle customer and general after sales service in a more automated way to make sure these activities stopped having a negative effect on the overall stocks and the other operations.
In order to handle second hand equipment taken over from customers there was a need to set up a flow to handle these items within the AVR specific requirements.
The most important task within this project was to supply a solution regarding billable technical services on machines at a client's location. The need to follow up on materials used and order costs was covered using an adapted PM scenario.
Two technical structures were created, one internal and one external and a solution was wanted for tracking and managing internal tasks and the refurbishment of machinery and spare parts. A PM solution was configured for this. Service vans have been set up as individual storage locations to make stock breaks less interfering with the other operations. Customer Service and Plant Maintenance use their own set of documents in order to keep the tasks in both modules as separated as possible.
ORDINA BELGIUM N.V. JANUARY 2009 – JULY 2009
Function: SAP consultant, student guidance
Internal demo project for customer service linking to Google Earth in conjunction with an iPhone based user interface.
This demo project had a two-folded reason:
• The guidance of last year school trainees in order to make them familiar with professional business processes and the creation a mobile technology solution to enable "on the road" associates from utilities and service companies to administer their system tasks from mobile devices.
• Supporting the team with functional knowledge for the SAP system configuration for customer service, materials management and plant maintenance; based on standard available business processes.
HEXION CHEMICALS JANUARY 2001 – DECEMBER 2008
Function: EU Business Team Lead for Maintenance, Engineering & MRO
Having started for the company as a maintenance technician the step was made to the IT and management side of handling the maintenance activities.
Several acquisitions resulted in extensive projects to carve out the system in one company and implement it again in the new company without disturbing the daily work too much. In the flow of these projects a spare parts management strategy was developed for the Belgian as well as for several EU and US branches. Business processes were implemented globally.
Related tasks:
Business team lead for maintenance, engineering and MRO
Ad-interim maintenance management in cooperation with the plant manager
SAP PM specific
SAP MM specific
Three full cycle SAP implementation projects have been executed within the context of this function.
LAWTER INTERNATIONAL N.V. JUNE 1996 – JANUARY 2001
Function: Maintenance Technician
Lawter International was a chemical company with manufacturing plants in the United States, China, Ireland, and Belgium. In 1996 Lawter International, that later became Hexion Specialty Chemicals, had built a new production plant in Kallo.
In order to maintain that plant and its equipment there was a need to extend the existing plant maintenance team to ensure the plant uptime in a continuous shift schedule. The main task as a maintenance technician was to support to the production departments in maintaining equipment and reducing downtime. Tasks involved but were not limited to Electrical & Instrumentation, Mechanical Maintenance, Pneumatics and Hydraulics.
As appropriate in the chemical industry there was a big focus on health and safety in the day-to-day operations. To maintain this focus and to be able to stay on top of the most recent technology innovations the needed training in these areas were granted and completed.
Function: Owner
Cykel Vélomakers is a young and dynamic bike shop in Kallo, Belgium. With a different approach we want to distinguish ourselves with the total bike shop experience. Open workshop and communication, coffee corner, workspace and wifi for commuting cyclists. Excellent mechanical and customer service, high quality bikes and gear is what we aim for.
OASIS Consultants N.V. OCTOBER 2012 – NOVEMBER 2013
Function: Business Analyst/Pre-sales Consultant
Focus on capturing the business requirements for potential customers and solution implementations. SAP solution demo preparation in cooperation with the business architect and the sales team.
GET SECURITY JUNE 2013 – SEPTEMBER 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at GET time and security, a service provider in time and personnel registration solutions.
Stefan analysed the business needs in order to prepare a demonstration of the SAP Customer Service module according to the customer requirements.
MIK PUR NATUR APRIL 2013 – SEPTEMBER 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at MIK, a manufacturer of dairy products, he analysed the business needs in order to prepare a demonstration of the SAP dairy solution.
FAÇOZINC DECEMBER 2012 – JUNE 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at Façozinc, a trader and distributor of construction materials. Efforts include tailored demo sessions based on SAP Best Practices.
Stefan analysed the business needs and demoed a possible point of sales solution specific to this customer.
TELEVIC DECEMBER 2012 – MARCH 2013
Function: Business Analyst/Pre-sales Consultant
Stefan was part of the OASIS pre-sales team working on the opportunity at Televic, a discrete manufacturer. Televic develops, manufactures and installs top end high-tech communication systems for specific niche markets such as trains.
Stefan analysed the functional and technical requirements and mapped these with SAP Best Practices scenarios.
P&V ELEKTROTECHNIEK OCTOBER 2012 – DECEMBER 2012
Function: Business Analyst/Pre-sales Consultant
Stefan played a crucial role in the delivery of a series of proof-of-concept sessions for an SAP solution for P&V, a manufacturer of high tech equipment.
The proof-of-concept by Stefan focused on advanced logistics, master data and integration.
ORDINA BELGIUM NV JANUARY 2012 – OKTOBER 2012
Function: Practice Manager SAP SMB
Leading a team of 18 technical and functional consultants the focus was on streamlining the business handling for the daily operations within the SAP SMB team. Focusing on very customer specific projects there was a need to develop specific tools in the form of standard documents and procedures to enable the group to work as efficiently as possible.
Also, in cooperation with the business unit manager, yearly employee evaluations were handled and, based on these evaluations; decisions were taken concerning salary, personal development and path forward for the employees.
DISTRIPAINTS-NOVELTA MAY 2011 - JANUARY 2012
Function: Project Manager, SAP Consultant
Distripaints-Novelta is a wholesale specialist in paints and painting accessories. In order to be compliant with technical tax matters and for future developments the customer decided to move to a central ERP, SAP, to manage their day-to-day business.
The implementation included five companies of which one was split over five different plants.
The project included inter and intra company transactions, sales, warehouse and inventory management, warehouse scanning, finance and controlling and purchasing.
ORDINA BELGIUM N.V. JULY 2009 – OCTOBER 2012
Function: Service Desk Coördinator
Ordina Service Level Agreement customers have a system to their availability to log there service agreement covered issues.
These issues are gathered within this system and need to be distributed to the different operators based on the functional and/or technical nature of the issue.
The issues need to be managed on a daily in order to be able communicate correctly to the customer or operator for further processing and finishing.
The main task was to manage the issue list and to coordinate the issue handling process within this area of the Ordina service desk.
After the initial logging of the issues a daily follow up was carried out in order to make sure the issues received the correct processing status and that the following steps were being taken. Internal reporting was delivered based on the support system data.
DUCATT (EMGO) JANUARY 2011 – MAY 2011
Function: SAP Consultant
Capricorn Venture Partners and Belgian investor LRM agreed to provide €20 million in funding to Belgian solar start-up Ducatt, a business set up by managers of EMGO, a joint venture between Philips Lighting and OSRAM. A new company had to be created out of an existing organisation. It needed its own stand-alone ERP system in order to start up.
In a first phase the system was a carved out copy of the existing comprehensive system with only the data and processes relevant for the new company.
A basic MES to SAP interface was built to support the on-going cooperation between the new and the existing company.
PM or Plant Maintenance support was the main role within this project, advising in maintenance processing, preventive maintenance and inventory management. As the plant maintenance module was extensively used in the legacy company all of that functionality needed to be available in the new company too.
As there was a need to gather all of the preventive maintenance historical data a large amount of table maintenance had to be executed to make sure all maintenance planning was kept in the correct time frames.
TESSENDERLO CHEMIE OCTOBER 2010 – DECEMBER 2010
Function: SAP Consultant
Due to several on-going implementations resulting from previous acquisitions, Tessenderlo Chemie needed extra support to fulfil PM and MM help-desk tasks. The SAP help desk functions as the global support centre for the company's different businesses, branches and plants.
These different activities were organised in several SAP systems due to the diversity of the different Tessenderlo Chemie businesses.
Support was delivered using Tessenderlo Chemie’s help-desk tool and in Dutch, French and English.
DESCO N.V. SEPTEMBER 2010 – OCTOBER 2010
Function: SAP Consultant
Desco NV is a wholesale company in sanitary equipment.
The Desco SAP system was upgraded to ECC6.0 and Unicode converted. Desco has been running SAP for the past 8 years; their 4.6C version is updated to 4.6C hot pack 53 since May 2010, this in preparation for the Unicode conversion and the system upgrade. The system is running on new, Windows based, infrastructure since the hot-pack update.
Stefan acted as the functional support for the business modules used by Desco during the upgrade.
ORDINA BELGIUM N.V. FEBRUARY 2009 – OCTOBER 2010
Function: Pre-sales consultant
In the context of several sales trajectories for a large amount of different industries, ranging from the chemical, pharmaceutical and wood processing industries over the professional services and utilities to the engineering, discrete manufacturing and packaging industries, pre-sales demonstrations needed to be set up in order to reflect the best match to the customer specific industry. This was accomplished in dedicated teams.
In these trajectories the customer specific requirements were studied and translated to the development system environment for testing and demoing the proposed solution
For the demonstrations the presentations were prepared to reflect the system configurations in order to give the customer an as clear as possible impression of system capabilities and functions to match their business
Most of these trajectories were based on the Ordina S@fe solution suite of preconfigured business processes and flexibly adapted to the customers’ needs.
DESCO N.V. APRIL 2010 – MAY 2010
Function: SAP Consultant
Desco had been running SAP for the past 8 years; the current version was 4.6C. Both the system and the infrastructure had the need to be upgraded in order to remain competitive for the future.
The system needed to be moved from the old AS400 based infrastructure to a new Windows based infrastructure and the system would be upgraded to 4.6C hot pack 53 as a preparation for Unicode conversion in a second phase.
The main tasks for the customer existed in testing of all the existing Desco Material Management business scenarios on their functionality in the upgraded environment and the resolution of any functional issues.
From a technical perspective the SPAU (repository objects) list was handled for the Materials Management related objects.
Guidance of the Desco key-users in their functional testing of the business scenarios and advising these key-users in possible future enhancements was also part of the tasks.
AVR MACHINERY JUNE 2009 – JANUARY 2010
Function: SAP Consultant
AVR is a manufacturer of machinery and equipment for the agricultural industry.
AVR Machinery had the need for a centralised and company wide information system in order to track their day-to-day business activities. A solution was needed to handle customer and general after sales service in a more automated way to make sure these activities stopped having a negative effect on the overall stocks and the other operations.
In order to handle second hand equipment taken over from customers there was a need to set up a flow to handle these items within the AVR specific requirements.
The most important task within this project was to supply a solution regarding billable technical services on machines at a client's location. The need to follow up on materials used and order costs was covered using an adapted PM scenario.
Two technical structures were created, one internal and one external and a solution was wanted for tracking and managing internal tasks and the refurbishment of machinery and spare parts. A PM solution was configured for this. Service vans have been set up as individual storage locations to make stock breaks less interfering with the other operations. Customer Service and Plant Maintenance use their own set of documents in order to keep the tasks in both modules as separated as possible.
ORDINA BELGIUM N.V. JANUARY 2009 – JULY 2009
Function: SAP consultant, student guidance
Internal demo project for customer service linking to Google Earth in conjunction with an iPhone based user interface.
This demo project had a two-folded reason:
• The guidance of last year school trainees in order to make them familiar with professional business processes and the creation a mobile technology solution to enable "on the road" associates from utilities and service companies to administer their system tasks from mobile devices.
• Supporting the team with functional knowledge for the SAP system configuration for customer service, materials management and plant maintenance; based on standard available business processes.
HEXION CHEMICALS JANUARY 2001 – DECEMBER 2008
Function: EU Business Team Lead for Maintenance, Engineering & MRO
Having started for the company as a maintenance technician the step was made to the IT and management side of handling the maintenance activities.
Several acquisitions resulted in extensive projects to carve out the system in one company and implement it again in the new company without disturbing the daily work too much. In the flow of these projects a spare parts management strategy was developed for the Belgian as well as for several EU and US branches. Business processes were implemented globally.
Related tasks:
Business team lead for maintenance, engineering and MRO
- Business process definition for plant maintenance & engineering.
- Development and improvement of the materials management in 10 European sites
- Key user in the further development of the SAP PM/MM modules
- Assure SOX compliance in the business processes
- Assure business process follow up for European sites
- Key-user training for 8 EU sites and 7 US sites
- Testing and documenting the system configuration
- Go-Live support
Ad-interim maintenance management in cooperation with the plant manager
- Definition and monitoring of the maintenance budget
- Day to day business follow-up
- People management for 8 internal technicians
- External contractor management
- Shut-down organisation, planning and budgeting
- Turned a reflected €240000 saving round in to a resulted €400000
SAP PM specific
- Master Data Management
- Equipment masters
- Functional location
- Bill of material
- Maintenance plans & strategy
- Task lists
- Cost tracking & analysis
- Training & support
- Training SAP PM module
- Support to internal (local) and external (other sites) clients
SAP MM specific
- Material master, MRP processes
- Technical procurement processes, indirect materials
Three full cycle SAP implementation projects have been executed within the context of this function.
LAWTER INTERNATIONAL N.V. JUNE 1996 – JANUARY 2001
Function: Maintenance Technician
Lawter International was a chemical company with manufacturing plants in the United States, China, Ireland, and Belgium. In 1996 Lawter International, that later became Hexion Specialty Chemicals, had built a new production plant in Kallo.
In order to maintain that plant and its equipment there was a need to extend the existing plant maintenance team to ensure the plant uptime in a continuous shift schedule. The main task as a maintenance technician was to support to the production departments in maintaining equipment and reducing downtime. Tasks involved but were not limited to Electrical & Instrumentation, Mechanical Maintenance, Pneumatics and Hydraulics.
As appropriate in the chemical industry there was a big focus on health and safety in the day-to-day operations. To maintain this focus and to be able to stay on top of the most recent technology innovations the needed training in these areas were granted and completed.